ALLY FINANCIAL INC

Consumer Complaints

There are over 6232 complaints on file for ALLY FINANCIAL INC. Dated between 2019-12-16 and 2012-03-09.

Complaints by Product

Consumer Loan - Vehicle loan1604
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting920
Vehicle loan or lease - Loan916
Consumer Loan - Vehicle lease455
Bank account or service - Checking account360
Checking or savings account - Checking account266
Debt collection - Auto206
Vehicle loan or lease - Lease174
Bank account or service - (CD) Certificate of deposit171
Debt collection - Auto debt164
Bank account or service - Savings account126
Bank account or service - Other bank product/service119
Debt collection - I do not know117
Checking or savings account - Savings account109
Checking or savings account - Other banking product or service93
Checking or savings account - CD (Certificate of Deposit)84
Credit reporting - 37
Consumer Loan - Installment loan29
Mortgage - Other mortgage28
Mortgage - Conventional home mortgage26
Debt collection - Other debt26
Money transfer, virtual currency, or money service - Domestic (US) money transfer23
Credit card or prepaid card - General-purpose credit card or charge card19
Credit card - 18
Payday loan, title loan, or personal loan - Title loan17
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report16
Debt collection - Other (i.e. phone, health club, etc.)15
Mortgage - Other type of mortgage10
Debt collection - Credit card debt7
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services7
Money transfers - Domestic (US) money transfer6
Payday loan, title loan, or personal loan - Installment loan6

Latest Complaints

2019-12-16

Coldfoot, AK

Took or threatened to take negative or legal action

Debt collection: I do not know

Seized or attempted to seize your property
Company Response: In progress

Timely Response

2019-12-16

Lakewood, NJ

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was paid
Company Response: In progress

Timely Response

2019-12-15

Columbus, OH

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Received unsolicited financial product or insurance offers after opting out
Company Response: In progress

Timely Response

2019-12-13

Douglasville, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: In progress

Timely Response

2019-12-13

Los Angeles, CA

Struggling to pay your loan

Vehicle loan or lease: Loan

Lender trying to repossess or disable the vehicle
Company Response: In progress

Timely Response

2019-12-13

Houston, TX

Managing an account

Checking or savings account: Savings account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-12

College Park, SC

Struggling to pay your loan

Vehicle loan or lease: Loan

Denied request to lower payments
Company Response: In progress

Timely Response

2019-12-12

Lowell, AR

Getting a loan or lease

Vehicle loan or lease: Loan

Credit denial
Company Response: In progress

Timely Response

2019-12-12

Chicago, IL

Getting a loan or lease

Vehicle loan or lease: Loan

Fraudulent loan
Company Response: In progress

Timely Response

2019-12-12

Baldwin Hills, CA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-11

Fort Collins, CO

Managing an account

Checking or savings account: Savings account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-11

TX

Struggling to pay your loan

Vehicle loan or lease: Loan

Denied request to lower payments
Company Response: In progress

Timely Response

2019-12-11

FL

Communication tactics

Debt collection: Auto debt

Frequent or repeated calls
Company Response: In progress

Timely Response

2019-12-11

Las Vegas, NV

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-12-11

Okc, OK

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-12-10

South Florida, FL

Getting a loan or lease

Vehicle loan or lease: Loan

Fraudulent loan
Company Response: In progress

Timely Response

2019-12-10

Plymouth, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-12-10

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-12-09

Key Biscayne, FL

Attempts to collect debt not owed

Debt collection: Auto debt

Debt is not yours
Company Response: In progress

Timely Response

2019-12-09

So Effingham, NH

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-12-09

Buffalo, NY

Managing an account

Checking or savings account: Checking account

Fee problem
Company Response: In progress

Timely Response

2019-12-08

Norfolk, VA

Problem with a credit reporting company's investigation into an existing problem

Vehicle loan or lease: Loan

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-12-08

Yorba Linda, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: In progress

Timely Response

2019-12-06

Durham, NC

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-06

Manhattan, NY

Opening an account

Checking or savings account: Checking account

Account opened as a result of fraud
Company Response: In progress

Timely Response



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