Alliance Data Card Services

Consumer Complaints

There are over 7289 complaints on file for Alliance Data Card Services. Dated between 2019-12-12 and 2017-01-04.

Complaints by Product

Credit card or prepaid card - Store credit card2373
Debt collection - Credit card debt1245
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting1177
Credit card or prepaid card - General-purpose credit card or charge card1112
Credit card - 403
Debt collection - I do not know269
Debt collection - Other debt127
Debt collection - Credit card98
Checking or savings account - Other banking product or service60
Money transfer, virtual currency, or money service - Mobile or digital wallet60
Payday loan, title loan, or personal loan - Personal line of credit58
Checking or savings account - Checking account43
Credit reporting - 37
Payday loan, title loan, or personal loan - Installment loan36
Bank account or service - Other bank product/service29
Consumer Loan - Installment loan26
Debt collection - Other (i.e. phone, health club, etc.)26
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report22
Debt collection - Medical debt13
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services10
Money transfer, virtual currency, or money service - Domestic (US) money transfer7
Checking or savings account - Savings account7
Money transfers - Domestic (US) money transfer6

Latest Complaints

2019-12-11

San Jose, CA

Problem with customer service

Money transfer, virtual currency, or money service: Money order


Company Response: Closed with explanation

Timely Response

2019-12-08

Ft Lauderdale, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-12-07

Newnan, GA

Credit monitoring or identity theft protection services

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Billing dispute for services
Company Response: Closed with explanation

Timely Response

2019-12-06

Tulsa, OK

Closing your account

Credit card or prepaid card: Store credit card

Company closed your account
Company Response: Closed with explanation

Timely Response

2019-12-06

Philadelphia, PA

Problem when making payments

Credit card or prepaid card: Store credit card

You never received your bill or did not know a payment was due
Company Response: Closed with explanation

Timely Response

2019-12-05

Galloway, OH

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: Closed with explanation

Timely Response

2019-12-05

Phoenix, AZ

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Can't stop withdrawals from your account
Company Response: Closed with explanation

Timely Response

2019-12-05

Houston, TX

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company won't increase or decrease your credit limit
Company Response: Closed with explanation

Timely Response

2019-12-05

Detroit, MI

Charged fees or interest you didn't expect

Payday loan, title loan, or personal loan: Installment loan


Company Response: Closed with explanation

Timely Response

2019-12-04

Wichita, KS

Fees or interest

Credit card or prepaid card: General-purpose credit card or charge card

Problem with fees
Company Response: Closed with explanation

Timely Response

2019-12-03

CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2019-12-03

Sacramento, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-12-03

Burksville, IL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with monetary relief

Timely Response

2019-12-03

Flower Mound, TX

Getting a credit card

Credit card or prepaid card: Store credit card

Sent card you never applied for
Company Response: Closed with monetary relief

Timely Response

2019-12-03

Wampum, PA

Incorrect information on your report

Credit card or prepaid card: General-purpose credit card or charge card

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-12-02

Pinellas Park, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-12-02

Heights, TX

Incorrect information on your report

Credit card or prepaid card: Store credit card

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-12-02

Alta, CA

Fees or interest

Credit card or prepaid card: Store credit card

Problem with fees
Company Response: Closed with explanation

Timely Response

2019-12-02

Green Cove Springs, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-12-02

Dover, DE

Incorrect information on your report

Credit card or prepaid card: Store credit card

Information belongs to someone else
Company Response: Closed with non-monetary relief

Timely Response

2019-12-02

Grosse Ile, MI

Fees or interest

Credit card or prepaid card: Store credit card

Problem with fees
Company Response: Closed with explanation

Timely Response

2019-12-02

Columbus, OH

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Timely Response

2019-12-02

Rochester, OH

Problem when making payments

Credit card or prepaid card: Store credit card

You never received your bill or did not know a payment was due
Company Response: Closed with explanation

Timely Response

2019-12-02

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with non-monetary relief

Timely Response

2019-12-01

Portsmouth, VA

Improper use of your report

Credit card or prepaid card: Store credit card

Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief

Timely Response


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