BANK OF AMERICA, NATIONAL ASSOCIATION

Consumer Complaints

There are over 87057 complaints on file for BANK OF AMERICA, NATIONAL ASSOCIATION. Dated between 2019-12-13 and 2011-12-01.

Complaints by Product

Mortgage - Other mortgage18194
Mortgage - Conventional fixed mortgage10038
Bank account or service - Checking account9836
Credit card - 9111
Checking or savings account - Checking account6953
Mortgage - FHA mortgage4977
Credit card or prepaid card - General-purpose credit card or charge card4661
Mortgage - Conventional adjustable mortgage (ARM)4162
Bank account or service - Other bank product/service2795
Mortgage - Home equity loan or line of credit2196
Mortgage - Conventional home mortgage1763
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting1753
Checking or savings account - Other banking product or service1192
Bank account or service - Savings account783
Mortgage - Other type of mortgage782
Debt collection - Credit card720
Mortgage - VA mortgage578
Mortgage - Home equity loan or line of credit (HELOC)567
Debt collection - Credit card debt531
Debt collection - Mortgage502
Checking or savings account - Savings account430
Money transfer, virtual currency, or money service - Domestic (US) money transfer420
Bank account or service - (CD) Certificate of deposit379
Consumer Loan - Vehicle loan296
Debt collection - I do not know264
Debt collection - Other (i.e. phone, health club, etc.)234
Debt collection - Mortgage debt213
Consumer Loan - Installment loan202
Vehicle loan or lease - Loan188
Consumer Loan - Personal line of credit165
Debt collection - Other debt150
Mortgage - Second mortgage148
Money transfers - Domestic (US) money transfer141
Money transfer, virtual currency, or money service - Mobile or digital wallet137
Money transfers - International money transfer130
Credit reporting - 126
Bank account or service - Cashing a check without an account124
Mortgage - Reverse mortgage118
Checking or savings account - CD (Certificate of Deposit)106
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report105
Money transfer, virtual currency, or money service - International money transfer102
Student loan - Non-federal student loan92
Credit card or prepaid card - Government benefit card71
Payday loan, title loan, or personal loan - Personal line of credit65
Money transfer, virtual currency, or money service - Virtual currency43
Credit card or prepaid card - General-purpose prepaid card42
Money transfer, virtual currency, or money service - Traveler's check or cashier's check40
Money transfer, virtual currency, or money service - Check cashing service35
Other financial service - Check cashing31
Payday loan, title loan, or personal loan - Installment loan26
Credit card or prepaid card - Store credit card25
Credit card or prepaid card - Payroll card21
Prepaid card - Government benefit payment card20
Student loan - Federal student loan servicing18
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services17
Prepaid card - General purpose card17
Debt collection - Auto17
Other financial service - Traveler’s/Cashier’s checks16
Student loan - Private student loan15
Debt collection - Auto debt15
Payday loan - 14
Money transfer, virtual currency, or money service - Money order11
Other financial service - Foreign currency exchange10
Debt collection - Non-federal student loan10
Payday loan, title loan, or personal loan - Payday loan9
Debt collection - Private student loan debt9
Other financial service - Refund anticipation check9
Money transfer, virtual currency, or money service - Foreign currency exchange7
Money transfer, virtual currency, or money service - Refund anticipation check7
Consumer Loan - Title loan7
Money transfer, virtual currency, or money service - Debt settlement6
Prepaid card - Other special purpose card6
Consumer Loan - Pawn loan6

Latest Complaints

2019-12-13

OR

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: In progress

Timely Response

2019-12-11

Houston, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-12-10

Bel Alton, MD

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-12-09

Buckingham, TX

Managing an account

Checking or savings account: Checking account

Cashing a check
Company Response: In progress

Timely Response

2019-12-09

Verona, NJ

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-09

Westfield Ctr, OH

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-08

IL

Closing an account

Checking or savings account: Checking account

Fees charged for closing account
Company Response: In progress

Timely Response

2019-12-08

Stamford, CT

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: In progress

Timely Response

2019-12-07

Calumet Park, IL

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: In progress

Timely Response

2019-12-06

Cordova, TN

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-06

Succasunna, NJ

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-12-06

Managing an account

Checking or savings account: Other banking product or service

Problem accessing account
Company Response: In progress

Timely Response

2019-12-06

Burbank, CA

Trouble during payment process

Mortgage: Home equity loan or line of credit (HELOC)


Company Response: In progress

Timely Response

2019-12-06

Fitchburg, MA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-06

Hephzibah, GA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-05

NY

Struggling to pay your loan

Vehicle loan or lease: Loan

Loan balance remaining after the vehicle is repossessed and sold
Company Response: In progress

Timely Response

2019-12-05

OR

Problem with customer service

Money transfer, virtual currency, or money service: Refund anticipation check


Company Response: In progress

Timely Response

2019-12-05

Problem caused by your funds being low

Checking or savings account: Checking account

Bounced checks or returned payments
Company Response: In progress

Timely Response

2019-12-05

Irvine, CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

CA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

Aliso Viejo, CA

Applying for a mortgage or refinancing an existing mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

Carver, MA

Problem with a credit reporting company's investigation into an existing problem

Credit card or prepaid card: General-purpose credit card or charge card

Was not notified of investigation status or results
Company Response: In progress

Timely Response

2019-12-05

Conyers, GA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

Beverly Hills, CA

Getting a credit card

Credit card or prepaid card: General-purpose credit card or charge card

Problem getting a working replacement card
Company Response: In progress

Timely Response

2019-12-04

Calif City, CA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response


Related Finance Registrations
Legal Entity Identifier 579100KKDIKGFCKKF030 [BANK OF AMERICA NATIONAL ASSOCIATION]
Legal Entity Identifier 579100KKDIKGFCKKF068 [BANK OF AMERICA NATIONAL ASSOCIATION]
Legal Entity Identifier B4TYDEB6GKMZO031MB27 [Bank of America, National Association]
D.U.N.S. 139128495 [BANK OF AMERICA, NATIONAL ASSOCIATION]
D.U.N.S. 807744193 [BANK OF AMERICA, NATIONAL ASSOCIATION]

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