BBVA FINANCIAL CORPORATION
Consumer Complaints
There are over 3385 complaints on file for BBVA FINANCIAL CORPORATION. Dated between 2019-12-04 and 2011-12-06.
Complaints by Product
| Checking or savings account - Checking account | 877 |
| Bank account or service - Checking account | 668 |
| Credit card or prepaid card - General-purpose credit card or charge card | 214 |
| Credit card - | 159 |
| Bank account or service - Other bank product/service | 150 |
| Checking or savings account - Other banking product or service | 129 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 119 |
| Mortgage - Other mortgage | 102 |
| Vehicle loan or lease - Loan | 101 |
| Bank account or service - (CD) Certificate of deposit | 97 |
| Mortgage - Conventional fixed mortgage | 95 |
| Consumer Loan - Vehicle loan | 77 |
| Mortgage - Conventional home mortgage | 67 |
| Checking or savings account - CD (Certificate of Deposit) | 62 |
| Mortgage - Home equity loan or line of credit | 55 |
| Checking or savings account - Savings account | 49 |
| Mortgage - Home equity loan or line of credit (HELOC) | 47 |
| Bank account or service - Savings account | 39 |
| Debt collection - Credit card debt | 28 |
| Payday loan, title loan, or personal loan - Personal line of credit | 27 |
| Mortgage - Other type of mortgage | 23 |
| Debt collection - Other (i.e. phone, health club, etc.) | 18 |
| Debt collection - I do not know | 16 |
| Mortgage - Conventional adjustable mortgage (ARM) | 15 |
| Mortgage - FHA mortgage | 14 |
| Payday loan, title loan, or personal loan - Installment loan | 13 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 12 |
| Credit card or prepaid card - General-purpose prepaid card | 11 |
| Consumer Loan - Personal line of credit | 10 |
| Consumer Loan - Installment loan | 8 |
| Debt collection - Auto | 7 |
| Money transfers - Domestic (US) money transfer | 7 |
| Money transfer, virtual currency, or money service - International money transfer | 7 |
| Debt collection - Credit card | 6 |
| Debt collection - Other debt | 6 |
Latest Complaints
2019-12-04
Tucson, AZ
Applying for a mortgage or refinancing an existing mortgage
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-11-29
Modesto, CA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: In progress
2019-11-27
Mobile, AL
Applying for a mortgage or refinancing an existing mortgage
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-11-26
Merrick, NY
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with explanation
2019-11-26
Jacksonville, FL
Charged fees or interest you didn't expect
Payday loan, title loan, or personal loan: Personal line of credit
Company Response: In progress
2019-11-26
Grant Township, MN
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with explanation
2019-11-25
Oceanside, CA
Closing an account
Checking or savings account: Other banking product or service
Fees charged for closing account
Company Response: In progress
2019-11-25
Burlingame, CA
Closing an account
Checking or savings account: Checking account
Can't close your account
Company Response: Closed with explanation
2019-11-25
OK
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with explanation
2019-11-25
Macclenny, FL
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-11-25
Alexandria, VA
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Company Response: Closed with explanation
2019-11-25
Lewisville, TX
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Company Response: In progress
2019-11-21
Itasca, IL
Managing an account
Checking or savings account: Savings account
Banking errors
Company Response: In progress
2019-11-21
Marina Del Rey, CA
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
2019-11-21
Richmond, VA
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: In progress
2019-11-20
West Brandywine, PA
Managing an account
Checking or savings account: Savings account
Banking errors
Company Response: Closed with explanation
2019-11-20
Downingtown, PA
Managing an account
Checking or savings account: Savings account
Banking errors
Company Response: Closed with explanation
2019-11-20
Waterbury, CT
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Closed with explanation
2019-11-20
Hill Country Village, TX
Managing an account
Checking or savings account: Other banking product or service
Banking errors
Company Response: Closed with explanation
2019-11-20
Arlington, VA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: In progress
2019-11-20
Centerville, UT
Managing an account
Checking or savings account: Other banking product or service
Deposits and withdrawals
Company Response: Closed with explanation
2019-11-19
Phoenix, AZ
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Money was taken from your account on the wrong day or for the wrong amount
Company Response: In progress
2019-11-19
CA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: In progress
2019-11-18
Crowley, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Company Response: Closed with explanation
2019-11-18
Chicago, IL
Managing an account
Checking or savings account: Checking account
Funds not handled or disbursed as instructed
Company Response: In progress
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