CITIZENS FINANCIAL GROUP, INC.
Consumer Complaints
There are over 6532 complaints on file for CITIZENS FINANCIAL GROUP, INC.. Dated between 2019-12-05 and 2011-12-05.
Complaints by Product
| Bank account or service - Checking account | 1620 |
| Checking or savings account - Checking account | 956 |
| Mortgage - Other mortgage | 409 |
| Mortgage - Conventional fixed mortgage | 367 |
| Mortgage - Home equity loan or line of credit | 360 |
| Mortgage - Conventional home mortgage | 241 |
| Bank account or service - Other bank product/service | 234 |
| Credit card - | 233 |
| Mortgage - Home equity loan or line of credit (HELOC) | 198 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 192 |
| Consumer Loan - Vehicle loan | 182 |
| Checking or savings account - Other banking product or service | 152 |
| Vehicle loan or lease - Loan | 126 |
| Student loan - Non-federal student loan | 111 |
| Credit card or prepaid card - General-purpose credit card or charge card | 109 |
| Bank account or service - Savings account | 101 |
| Consumer Loan - Installment loan | 77 |
| Mortgage - FHA mortgage | 77 |
| Bank account or service - (CD) Certificate of deposit | 70 |
| Mortgage - Conventional adjustable mortgage (ARM) | 68 |
| Checking or savings account - CD (Certificate of Deposit) | 56 |
| Checking or savings account - Savings account | 55 |
| Student loan - Private student loan | 53 |
| Mortgage - Other type of mortgage | 51 |
| Payday loan, title loan, or personal loan - Personal line of credit | 45 |
| Payday loan, title loan, or personal loan - Installment loan | 32 |
| Debt collection - I do not know | 30 |
| Debt collection - Other debt | 23 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 21 |
| Bank account or service - Cashing a check without an account | 20 |
| Consumer Loan - Personal line of credit | 18 |
| Money transfers - International money transfer | 18 |
| Debt collection - Credit card | 18 |
| Debt collection - Other (i.e. phone, health club, etc.) | 17 |
| Debt collection - Private student loan debt | 17 |
| Mortgage - VA mortgage | 16 |
| Debt collection - Credit card debt | 16 |
| Debt collection - Auto debt | 15 |
| Money transfer, virtual currency, or money service - International money transfer | 13 |
| Debt collection - Non-federal student loan | 11 |
| Debt collection - Mortgage | 10 |
| Mortgage - Second mortgage | 8 |
| Credit reporting - | 8 |
| Money transfers - Domestic (US) money transfer | 7 |
| Student loan - Federal student loan servicing | 7 |
| Debt collection - Mortgage debt | 6 |
Latest Complaints
2019-12-05
Ashaiiu, VA
Struggling to pay your loan
Vehicle loan or lease: Loan
Problem after you declared or threatened to declare bankruptcy
Company Response: Closed with explanation
2019-12-04
Coventry, RI
Credit monitoring or identity theft protection services
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Billing dispute for services
Company Response: In progress
2019-12-04
Hazle Township, PA
Struggling to pay mortgage
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: In progress
2019-12-03
Mercer, PA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: Closed with explanation
2019-12-03
South Waltham, MA
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with explanation
2019-12-03
Brooklyn, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: In progress
2019-12-02
South Waltham, MA
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Closed with explanation
2019-12-02
Bellevue, NY
Trouble during payment process
Mortgage: FHA mortgage
Company Response: In progress
2019-12-02
OH
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Company Response: In progress
2019-12-02
Carroll Park, PA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress
2019-12-02
Washington, DC
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
2019-12-02
Closing an account
Checking or savings account: Checking account
Company closed your account
Company Response: In progress
2019-12-01
Lafayette Hl, PA
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: In progress
2019-11-30
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-11-29
Ford City, PA
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
2019-11-29
Detroit, MI
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Company Response: Closed with explanation
2019-11-29
Medford, MA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: In progress
2019-11-29
Southgate, MI
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: In progress
2019-11-29
Cochituate, MA
Closing an account
Checking or savings account: Checking account
Company closed your account
Company Response: In progress
2019-11-28
Atl, GA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: In progress
2019-11-28
Chester, NY
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: Closed with explanation
2019-11-27
E Longmeadow, MA
Managing an account
Checking or savings account: Other banking product or service
Funds not handled or disbursed as instructed
Company Response: In progress
2019-11-27
Phila, PA
Problem caused by your funds being low
Checking or savings account: Checking account
Overdrafts and overdraft fees
Company Response: Closed with explanation
2019-11-26
Crest Hill, IL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: In progress
2019-11-26
Northbush, NY
Trouble during payment process
Mortgage: FHA mortgage
Company Response: In progress
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