GENERAL MOTORS FINANCIAL COMPANY, INC

Consumer Complaints

There are over 2230 complaints on file for GENERAL MOTORS FINANCIAL COMPANY, INC. Dated between 2019-12-10 and 2012-08-23.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting580
Consumer Loan - Vehicle loan490
Vehicle loan or lease - Loan402
Vehicle loan or lease - Lease338
Consumer Loan - Vehicle lease113
Debt collection - Auto debt77
Debt collection - Auto75
Debt collection - I do not know34
Credit reporting - 24
Consumer Loan - Installment loan16
Debt collection - Other debt14
Debt collection - Other (i.e. phone, health club, etc.)12
Bank account or service - Other bank product/service11
Payday loan, title loan, or personal loan - Title loan7
Credit card or prepaid card - General-purpose credit card or charge card7
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report7

Latest Complaints

2019-12-10

FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Closed with explanation

Timely Response

2019-12-03

VA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-12-02

Madison, WI

Attempts to collect debt not owed

Debt collection: I do not know

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-11-29

Bath, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-11-29

Struggling to pay your loan

Vehicle loan or lease: Loan

Loan balance remaining after the vehicle is repossessed and sold
Company Response: Closed with explanation

Timely Response

2019-11-28

Aura, NJ

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-28

Jacksonville, FL

Struggling to pay your loan

Vehicle loan or lease: Loan

Lender trying to repossess or disable the vehicle
Company Response: In progress

Timely Response

2019-11-27

Kings Ferry, NY

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-27

Englewood, OH

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation

Untimely Response

2019-11-26

Santa Barbara, CA

Struggling to pay your loan

Vehicle loan or lease: Lease

Lender trying to repossess or disable the vehicle
Company Response: In progress

Timely Response

2019-11-26

East Detroit, MI

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with non-monetary relief

Timely Response

2019-11-26

Chula Vista, CA

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief

Timely Response

2019-11-25

SC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-11-25

Bath, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-24

MI

Struggling to pay your loan

Vehicle loan or lease: Lease

Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation

Timely Response

2019-11-23

Wesley Chapel, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-11-22

Itasca, IL

Problems at the end of the loan or lease

Vehicle loan or lease: Lease

Termination fees or other problem when ending the lease early
Company Response: Closed with non-monetary relief

Timely Response

2019-11-22

Indian Spgs, AL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-11-20

Charlotte, NC

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Unable to receive car title or other problem after the loan is paid off
Company Response: Closed with explanation

Timely Response

2019-11-19

NH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with non-monetary relief

Timely Response

2019-11-19

Shreveport, LA

Written notification about debt

Debt collection: Auto debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-11-19

Baton Rouge, LA

Managing the loan or lease

Vehicle loan or lease: Lease

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-18

MN

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-11-18

WA

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-18

NY

Managing the loan or lease

Vehicle loan or lease: Lease

Problem with the interest rate
Company Response: In progress

Timely Response


Related Finance Registrations
General Motors Financial Company, Inc. of TEXAS0000804269
Legal Entity Identifier 5493008B6JBRUJ90QL97 [General Motors Financial Company, Inc.]

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