HSBC NORTH AMERICA HOLDINGS INC

Consumer Complaints

There are over 9237 complaints on file for HSBC NORTH AMERICA HOLDINGS INC. Dated between 2019-12-16 and 2011-12-01.

Complaints by Product

Mortgage - Other mortgage1901
Mortgage - Conventional fixed mortgage1352
Credit card - 667
Debt collection - Credit card645
Bank account or service - Checking account619
Checking or savings account - Checking account495
Mortgage - Conventional adjustable mortgage (ARM)437
Credit card or prepaid card - General-purpose credit card or charge card406
Mortgage - Home equity loan or line of credit341
Debt collection - Credit card debt275
Bank account or service - Other bank product/service215
Debt collection - I do not know185
Mortgage - Conventional home mortgage169
Mortgage - FHA mortgage151
Bank account or service - Savings account136
Debt collection - Other (i.e. phone, health club, etc.)128
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting92
Mortgage - Other type of mortgage91
Consumer Loan - Installment loan83
Checking or savings account - Other banking product or service79
Debt collection - Mortgage70
Consumer Loan - Personal line of credit60
Checking or savings account - Savings account59
Mortgage - Second mortgage50
Credit reporting - 48
Bank account or service - (CD) Certificate of deposit42
Mortgage - Home equity loan or line of credit (HELOC)42
Debt collection - Mortgage debt40
Debt collection - Other debt38
Consumer Loan - Vehicle loan38
Money transfer, virtual currency, or money service - International money transfer34
Checking or savings account - CD (Certificate of Deposit)26
Money transfers - International money transfer26
Mortgage - VA mortgage25
Debt collection - Auto24
Money transfer, virtual currency, or money service - Domestic (US) money transfer24
Vehicle loan or lease - Loan19
Payday loan, title loan, or personal loan - Personal line of credit16
Payday loan, title loan, or personal loan - Installment loan9
Money transfers - Domestic (US) money transfer7
Student loan - Non-federal student loan7
Mortgage - Reverse mortgage6
Bank account or service - Cashing a check without an account6

Latest Complaints

2019-12-16

Clyde, CA

Confusing or missing disclosures

Money transfer, virtual currency, or money service: Traveler's check or cashier's check


Company Response: Closed with explanation

Timely Response

2019-12-10

IL

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-12-06

MS

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-12-05

Murray, UT

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to arrest you or take you to jail if you do not pay
Company Response: Closed with explanation

Timely Response

2019-12-05

TX

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Can't use card to make purchases
Company Response: Closed with explanation

Timely Response

2019-12-04

Copperas Cove, TX

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-12-04

Manhattan, NY

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2019-12-03

Odell, OR

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Other problem
Company Response: In progress

Timely Response

2019-12-02

UNITED

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Contacted you after you asked them to stop
Company Response: Closed with explanation

Timely Response

2019-12-01

Odell, OR

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2019-11-29

Anaheim, CA

Getting a credit card

Credit card or prepaid card: General-purpose credit card or charge card

Problem getting a working replacement card
Company Response: Closed with explanation

Timely Response

2019-11-29

Saint Clair, MO

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to arrest you or take you to jail if you do not pay
Company Response: Closed with explanation

Timely Response

2019-11-29

Fred, VA

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Problem with balance transfer
Company Response: Closed with explanation

Timely Response

2019-11-29

Somerville, MA

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-11-27

W Barnstable, MA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-11-26

Queens, NY

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: In progress

Timely Response

2019-11-26

New Rochelle, NY

Incorrect information on your report

Credit card or prepaid card: General-purpose credit card or charge card

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-11-26

Manhattan, NY

Opening an account

Checking or savings account: CD (Certificate of Deposit)

Didn't receive terms that were advertised
Company Response: Closed with explanation

Timely Response

2019-11-26

Atlanta, GA

Managing an account

Checking or savings account: Checking account

Banking errors
Company Response: Closed with monetary relief

Timely Response

2019-11-26

Knickerbocker, NY

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-11-25

Berkeley, CA

Applying for a mortgage or refinancing an existing mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-11-25

Palos Park, IL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-11-25

Jersey City, NJ

Opening an account

Checking or savings account: Checking account

Didn't receive terms that were advertised
Company Response: Closed with explanation

Timely Response

2019-11-25

Jupiter, FL

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: In progress

Timely Response

2019-11-25

Three Bridges, NJ

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response


Related Finance Registrations
Legal Entity Identifier 213800JCL1FHBQK3M654 [HSBC NORTH AMERICA HOLDINGS INC.]

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