JPMORGAN CHASE CO

Consumer Complaints

There are over 65161 complaints on file for JPMORGAN CHASE CO. Dated between 2019-12-11 and 2011-12-01.

Complaints by Product

Credit card - 10373
Mortgage - Other mortgage8447
Bank account or service - Checking account7116
Credit card or prepaid card - General-purpose credit card or charge card6464
Checking or savings account - Checking account6175
Mortgage - Conventional fixed mortgage4892
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting2458
Mortgage - Conventional adjustable mortgage (ARM)1881
Mortgage - FHA mortgage1871
Bank account or service - Other bank product/service1822
Mortgage - Conventional home mortgage1771
Mortgage - Home equity loan or line of credit1241
Debt collection - Credit card1010
Checking or savings account - Other banking product or service952
Student loan - Non-federal student loan787
Consumer Loan - Vehicle loan750
Mortgage - Other type of mortgage696
Bank account or service - Savings account562
Debt collection - Credit card debt542
Vehicle loan or lease - Loan400
Checking or savings account - Savings account399
Money transfer, virtual currency, or money service - Domestic (US) money transfer366
Mortgage - Home equity loan or line of credit (HELOC)353
Mortgage - VA mortgage305
Debt collection - I do not know302
Debt collection - Mortgage273
Bank account or service - (CD) Certificate of deposit239
Debt collection - Other (i.e. phone, health club, etc.)218
Credit reporting - 192
Money transfer, virtual currency, or money service - Mobile or digital wallet179
Vehicle loan or lease - Lease159
Money transfer, virtual currency, or money service - International money transfer121
Money transfers - Domestic (US) money transfer115
Money transfers - International money transfer113
Credit card or prepaid card - Store credit card113
Consumer Loan - Installment loan113
Debt collection - Mortgage debt111
Debt collection - Other debt103
Consumer Loan - Vehicle lease90
Checking or savings account - CD (Certificate of Deposit)82
Mortgage - Second mortgage77
Bank account or service - Cashing a check without an account77
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report74
Consumer Loan - Personal line of credit65
Money transfer, virtual currency, or money service - Virtual currency57
Credit card or prepaid card - General-purpose prepaid card49
Student loan - Private student loan47
Debt collection - Auto43
Payday loan, title loan, or personal loan - Personal line of credit43
Money transfer, virtual currency, or money service - Traveler's check or cashier's check41
Debt collection - Auto debt40
Mortgage - Reverse mortgage31
Other financial service - Check cashing30
Debt collection - Non-federal student loan27
Student loan - Federal student loan servicing25
Credit card or prepaid card - Government benefit card24
Money transfer, virtual currency, or money service - Check cashing service18
Money transfer, virtual currency, or money service - Money order17
Payday loan, title loan, or personal loan - Installment loan17
Money transfer, virtual currency, or money service - Foreign currency exchange17
Prepaid card - General purpose card16
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services14
Debt collection - Private student loan debt13
Credit card or prepaid card - Gift card12
Other financial service - Traveler’s/Cashier’s checks11
Debt collection - Medical10
Payday loan, title loan, or personal loan - Title loan9
Other financial service - Foreign currency exchange9
Money transfer, virtual currency, or money service - Debt settlement7
Money transfer, virtual currency, or money service - Refund anticipation check7
Debt collection - Payday loan7
Debt collection - Federal student loan7
Consumer Loan - Title loan6
Payday loan - 6

Latest Complaints

2019-12-11

Moapa, NV

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: Closed with explanation

Timely Response

2019-12-10

CA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-12-10

Brooklyn, NY

Advertising and marketing, including promotional offers

Credit card or prepaid card: General-purpose credit card or charge card

Confusing or misleading advertising about the credit card
Company Response: Closed with non-monetary relief

Timely Response

2019-12-10

Everett, WA

Struggling to pay mortgage

Mortgage: Home equity loan or line of credit (HELOC)


Company Response: Closed with explanation

Timely Response

2019-12-10

Northridge, CA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-12-09

Largo, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-12-09

Centennial, CO

Managing an account

Checking or savings account: Savings account

Fee problem
Company Response: Closed with monetary relief

Timely Response

2019-12-06

NH

Closing on a mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-06

Largo, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-12-06

Melbourne, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: In progress

Timely Response

2019-12-06

Garland, TX

Getting a credit card

Credit card or prepaid card: General-purpose credit card or charge card

Application denied
Company Response: Closed with non-monetary relief

Timely Response

2019-12-06

Eldersburg, MD

Getting a loan or lease

Vehicle loan or lease: Loan

Fraudulent loan
Company Response: Closed with explanation

Timely Response

2019-12-05

AZ

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: Closed with monetary relief

Timely Response

2019-12-05

Bohemia, NY

Closing on a mortgage

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2019-12-05

Ft Belvoir, VA

Problems at the end of the loan or lease

Vehicle loan or lease: Lease

Problem while selling or giving up the vehicle
Company Response: In progress

Timely Response

2019-12-05

CA

Fraud or scam

Money transfer, virtual currency, or money service: Domestic (US) money transfer


Company Response: Closed with explanation

Timely Response

2019-12-05

Ballwin, MO

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: Closed with explanation

Timely Response

2019-12-05

NJ

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation

Timely Response

2019-12-04

Largo, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-12-04

San Diego, CA

Opening an account

Checking or savings account: Checking account

Didn't receive terms that were advertised
Company Response: Closed with explanation

Timely Response

2019-12-04

Largo, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-12-04

San Francisco, CA

Fraud or scam

Money transfer, virtual currency, or money service: Domestic (US) money transfer


Company Response: Closed with explanation

Timely Response

2019-12-04

Columbus, OH

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: Closed with explanation

Timely Response

2019-12-04

Dallas, TX

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-04

Mission Viejo, CA

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response



© 2020 intlbanking.org | Privacy Policy