JPMORGAN CHASE CO.
Consumer Complaints
There are over 65161 complaints on file for JPMORGAN CHASE CO.. Dated between 2019-12-11 and 2011-12-01.
Complaints by Product
| Credit card - | 10373 |
| Mortgage - Other mortgage | 8447 |
| Bank account or service - Checking account | 7116 |
| Credit card or prepaid card - General-purpose credit card or charge card | 6464 |
| Checking or savings account - Checking account | 6175 |
| Mortgage - Conventional fixed mortgage | 4892 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 2458 |
| Mortgage - Conventional adjustable mortgage (ARM) | 1881 |
| Mortgage - FHA mortgage | 1871 |
| Bank account or service - Other bank product/service | 1822 |
| Mortgage - Conventional home mortgage | 1771 |
| Mortgage - Home equity loan or line of credit | 1241 |
| Debt collection - Credit card | 1010 |
| Checking or savings account - Other banking product or service | 952 |
| Student loan - Non-federal student loan | 787 |
| Consumer Loan - Vehicle loan | 750 |
| Mortgage - Other type of mortgage | 696 |
| Bank account or service - Savings account | 562 |
| Debt collection - Credit card debt | 542 |
| Vehicle loan or lease - Loan | 400 |
| Checking or savings account - Savings account | 399 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 366 |
| Mortgage - Home equity loan or line of credit (HELOC) | 353 |
| Mortgage - VA mortgage | 305 |
| Debt collection - I do not know | 302 |
| Debt collection - Mortgage | 273 |
| Bank account or service - (CD) Certificate of deposit | 239 |
| Debt collection - Other (i.e. phone, health club, etc.) | 218 |
| Credit reporting - | 192 |
| Money transfer, virtual currency, or money service - Mobile or digital wallet | 179 |
| Vehicle loan or lease - Lease | 159 |
| Money transfer, virtual currency, or money service - International money transfer | 121 |
| Money transfers - Domestic (US) money transfer | 115 |
| Consumer Loan - Installment loan | 113 |
| Money transfers - International money transfer | 113 |
| Credit card or prepaid card - Store credit card | 113 |
| Debt collection - Mortgage debt | 111 |
| Debt collection - Other debt | 103 |
| Consumer Loan - Vehicle lease | 90 |
| Checking or savings account - CD (Certificate of Deposit) | 82 |
| Bank account or service - Cashing a check without an account | 77 |
| Mortgage - Second mortgage | 77 |
| Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report | 74 |
| Consumer Loan - Personal line of credit | 65 |
| Money transfer, virtual currency, or money service - Virtual currency | 57 |
| Credit card or prepaid card - General-purpose prepaid card | 49 |
| Student loan - Private student loan | 47 |
| Debt collection - Auto | 43 |
| Payday loan, title loan, or personal loan - Personal line of credit | 43 |
| Money transfer, virtual currency, or money service - Traveler's check or cashier's check | 41 |
| Debt collection - Auto debt | 40 |
| Mortgage - Reverse mortgage | 31 |
| Other financial service - Check cashing | 30 |
| Debt collection - Non-federal student loan | 27 |
| Student loan - Federal student loan servicing | 25 |
| Credit card or prepaid card - Government benefit card | 24 |
| Money transfer, virtual currency, or money service - Check cashing service | 18 |
| Payday loan, title loan, or personal loan - Installment loan | 17 |
| Money transfer, virtual currency, or money service - Foreign currency exchange | 17 |
| Money transfer, virtual currency, or money service - Money order | 17 |
| Prepaid card - General purpose card | 16 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit repair services | 14 |
| Debt collection - Private student loan debt | 13 |
| Credit card or prepaid card - Gift card | 12 |
| Other financial service - Traveler’s/Cashier’s checks | 11 |
| Debt collection - Medical | 10 |
| Payday loan, title loan, or personal loan - Title loan | 9 |
| Other financial service - Foreign currency exchange | 9 |
| Money transfer, virtual currency, or money service - Refund anticipation check | 7 |
| Debt collection - Payday loan | 7 |
| Debt collection - Federal student loan | 7 |
| Money transfer, virtual currency, or money service - Debt settlement | 7 |
| Consumer Loan - Title loan | 6 |
| Payday loan - | 6 |
Latest Complaints
2019-12-11
Moapa, NV
Problem caused by your funds being low
Checking or savings account: Checking account
Overdrafts and overdraft fees
Company Response: Closed with explanation
2019-12-10
CA
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-12-10
Brooklyn, NY
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Confusing or misleading advertising about the credit card
Company Response: Closed with non-monetary relief
2019-12-10
Everett, WA
Struggling to pay mortgage
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: Closed with explanation
2019-12-10
Northridge, CA
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-12-09
Largo, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-09
Centennial, CO
Managing an account
Checking or savings account: Savings account
Fee problem
Company Response: Closed with monetary relief
2019-12-06
NH
Closing on a mortgage
Mortgage: Conventional home mortgage
Company Response: In progress
2019-12-06
Largo, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-06
Melbourne, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: In progress
2019-12-06
Garland, TX
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Company Response: Closed with non-monetary relief
2019-12-06
Eldersburg, MD
Getting a loan or lease
Vehicle loan or lease: Loan
Fraudulent loan
Company Response: Closed with explanation
2019-12-05
AZ
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Closed with monetary relief
2019-12-05
Bohemia, NY
Closing on a mortgage
Mortgage: Other type of mortgage
Company Response: Closed with explanation
2019-12-05
Ft Belvoir, VA
Problems at the end of the loan or lease
Vehicle loan or lease: Lease
Problem while selling or giving up the vehicle
Company Response: In progress
2019-12-05
CA
Fraud or scam
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Company Response: Closed with explanation
2019-12-05
Ballwin, MO
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2019-12-05
NJ
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-12-04
Largo, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-04
San Diego, CA
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: Closed with explanation
2019-12-04
Largo, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-04
San Francisco, CA
Fraud or scam
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Company Response: Closed with explanation
2019-12-04
Columbus, OH
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Closed with explanation
2019-12-04
Dallas, TX
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
2019-12-04
Mission Viejo, CA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
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