NAVY FEDERAL CREDIT UNION
Consumer Complaints
There are over 5340 complaints on file for NAVY FEDERAL CREDIT UNION. Dated between 2019-12-16 and 2011-12-05.
Complaints by Product
| Checking or savings account - Checking account | 829 |
| Bank account or service - Checking account | 617 |
| Credit card or prepaid card - General-purpose credit card or charge card | 456 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 441 |
| Credit card - | 379 |
| Bank account or service - Other bank product/service | 241 |
| Consumer Loan - Vehicle loan | 217 |
| Mortgage - VA mortgage | 186 |
| Vehicle loan or lease - Loan | 160 |
| Checking or savings account - Other banking product or service | 156 |
| Mortgage - Other mortgage | 151 |
| Mortgage - Conventional fixed mortgage | 146 |
| Debt collection - Credit card debt | 137 |
| Mortgage - Conventional home mortgage | 126 |
| Checking or savings account - Savings account | 103 |
| Bank account or service - Savings account | 98 |
| Consumer Loan - Installment loan | 87 |
| Debt collection - Credit card | 76 |
| Debt collection - Other debt | 68 |
| Debt collection - I do not know | 66 |
| Mortgage - Home equity loan or line of credit | 57 |
| Payday loan, title loan, or personal loan - Personal line of credit | 52 |
| Debt collection - Other (i.e. phone, health club, etc.) | 50 |
| Payday loan, title loan, or personal loan - Installment loan | 50 |
| Debt collection - Auto debt | 38 |
| Mortgage - Other type of mortgage | 37 |
| Credit reporting - | 33 |
| Consumer Loan - Personal line of credit | 31 |
| Mortgage - Home equity loan or line of credit (HELOC) | 28 |
| Mortgage - FHA mortgage | 23 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 22 |
| Mortgage - Conventional adjustable mortgage (ARM) | 16 |
| Money transfer, virtual currency, or money service - International money transfer | 13 |
| Debt collection - Mortgage debt | 13 |
| Bank account or service - (CD) Certificate of deposit | 12 |
| Debt collection - Auto | 11 |
| Money transfers - International money transfer | 11 |
| Checking or savings account - CD (Certificate of Deposit) | 11 |
| Money transfers - Domestic (US) money transfer | 8 |
| Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report | 8 |
| Bank account or service - Cashing a check without an account | 7 |
| Debt collection - Mortgage | 6 |
Latest Complaints
2019-12-16
Applying for a mortgage or refinancing an existing mortgage
Mortgage: VA mortgage
Company Response: In progress
2019-12-16
Applying for a mortgage or refinancing an existing mortgage
Mortgage: Conventional home mortgage
Company Response: In progress
2019-12-16
Beallwood, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: In progress
2019-12-16
Atl, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: In progress
2019-12-15
Clinton, MD
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: In progress
2019-12-14
Mansfield, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: In progress
2019-12-13
Philadelphia, PA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: In progress
2019-12-13
Applying for a mortgage or refinancing an existing mortgage
Mortgage: VA mortgage
Company Response: In progress
2019-12-13
Baiting Hollo, NY
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-12-12
Columbia, SC
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: In progress
2019-12-12
Baiting Hollo, NY
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-12-12
Albuquerque, NM
Trouble using your card
Credit card or prepaid card: General-purpose credit card or charge card
Can't use card to make purchases
Company Response: In progress
2019-12-12
Dale City, VA
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with fees charged
Company Response: In progress
2019-12-12
Masons Island, CT
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-12-11
San Diego, CA
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened or suggested your credit would be damaged
Company Response: In progress
2019-12-11
Kissimmee, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: In progress
2019-12-10
Eastchester, NY
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
2019-12-10
San Antonio, TX
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-12-10
NC
Attempts to collect debt not owed
Debt collection: Auto debt
Debt was result of identity theft
Company Response: In progress
2019-12-10
Altamonte Spg, FL
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-12-10
Tulare, CA
Applying for a mortgage or refinancing an existing mortgage
Mortgage: VA mortgage
Company Response: In progress
2019-12-09
SC
Problem with a credit reporting company's investigation into an existing problem
Credit card or prepaid card: General-purpose credit card or charge card
Their investigation did not fix an error on your report
Company Response: In progress
2019-12-09
Cheverly, MD
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Charged too much interest
Company Response: In progress
2019-12-09
Covington, GA
Incorrect information on your report
Credit card or prepaid card: General-purpose credit card or charge card
Account status incorrect
Company Response: In progress
2019-12-09
Houston, TX
Applying for a mortgage
Mortgage: Other type of mortgage
Company Response: In progress
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