Navient Solutions, LLC

Consumer Complaints

There are over 31323 complaints on file for Navient Solutions, LLC. Dated between 2019-12-15 and 2012-03-01.

Complaints by Product

Student loan - Federal student loan servicing12080
Student loan - Non-federal student loan10302
Student loan - Private student loan4294
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting1357
Debt collection - I do not know689
Debt collection - Non-federal student loan610
Debt collection - Federal student loan510
Debt collection - Federal student loan debt498
Debt collection - Private student loan debt407
Debt collection - Other (i.e. phone, health club, etc.)252
Debt collection - Other debt125
Credit reporting - 31
Consumer Loan - Installment loan29
Debt collection - Medical22
Bank account or service - Other bank product/service12
Payday loan, title loan, or personal loan - Installment loan11
Debt collection - Medical debt11
Credit card or prepaid card - General-purpose credit card or charge card10
Debt collection - Credit card9
Debt collection - Credit card debt8
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report7
Other financial service - Debt settlement7
Mortgage - Other mortgage6

Latest Complaints

2019-12-15

Anaheim, CA

Dealing with your lender or servicer

Student loan: Private student loan

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-12-12

Milwaukee, WI

Struggling to repay your loan

Student loan: Federal student loan servicing

Can't get other flexible options for repaying your loan
Company Response: Closed with explanation

Timely Response

2019-12-12

New Orleans, LA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Keep getting calls about your loan
Company Response: Closed with explanation

Timely Response

2019-12-12

Phila, PA

Struggling to repay your loan

Student loan: Federal student loan servicing

Problem lowering your monthly payments
Company Response: Closed with explanation

Timely Response

2019-12-12

CA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Received bad information about your loan
Company Response: Closed with explanation

Timely Response

2019-12-11

Saint Clair, MO

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-12-11

Woodland, WA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-12-11

GA

Dealing with your lender or servicer

Student loan: Private student loan

Keep getting calls about your loan
Company Response: Closed with explanation

Timely Response

2019-12-11

Greenville, AL

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Don't agree with the fees charged
Company Response: Closed with explanation

Timely Response

2019-12-11

Kissimmee, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-12-11

Warrenton, VA

Dealing with your lender or servicer

Student loan: Private student loan

Received bad information about your loan
Company Response: Closed with explanation

Timely Response

2019-12-10

GA

Struggling to repay your loan

Student loan: Private student loan

Can't get other flexible options for repaying your loan
Company Response: Closed with explanation

Timely Response

2019-12-10

Cheverly, MD

False statements or representation

Debt collection: Federal student loan debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-12-10

Ft Myers, FL

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-12-09

Neotsu, OR

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Keep getting calls about your loan
Company Response: Closed with explanation

Timely Response

2019-12-08

Lynn, MA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-12-07

San Jose, CA

Attempts to collect debt not owed

Debt collection: Federal student loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-12-07

Blackbird, DE

Struggling to repay your loan

Student loan: Federal student loan servicing

Problem lowering your monthly payments
Company Response: Closed with explanation

Timely Response

2019-12-06

TX

Struggling to repay your loan

Student loan: Private student loan

Can't temporarily delay making payments
Company Response: Closed with explanation

Timely Response

2019-12-06

Smyrna, DE

Dealing with your lender or servicer

Student loan: Private student loan

Problem with customer service
Company Response: Closed with explanation

Timely Response

2019-12-06

Gloucester City, NJ

Dealing with your lender or servicer

Student loan: Private student loan

Don't agree with the fees charged
Company Response: Closed with explanation

Timely Response

2019-12-06

Alexandria, VA

Dealing with your lender or servicer

Student loan: Private student loan

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-12-05

Denver, CO

Incorrect information on your report

Student loan: Private student loan

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-12-05

Henderson, NV

Written notification about debt

Debt collection: Federal student loan debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-12-05

Ashville, OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response


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