Navient Solutions, LLC.
Consumer Complaints
There are over 31323 complaints on file for Navient Solutions, LLC.. Dated between 2019-12-15 and 2012-03-01.
Complaints by Product
| Student loan - Federal student loan servicing | 12080 |
| Student loan - Non-federal student loan | 10302 |
| Student loan - Private student loan | 4294 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 1357 |
| Debt collection - I do not know | 689 |
| Debt collection - Non-federal student loan | 610 |
| Debt collection - Federal student loan | 510 |
| Debt collection - Federal student loan debt | 498 |
| Debt collection - Private student loan debt | 407 |
| Debt collection - Other (i.e. phone, health club, etc.) | 252 |
| Debt collection - Other debt | 125 |
| Credit reporting - | 31 |
| Consumer Loan - Installment loan | 29 |
| Debt collection - Medical | 22 |
| Bank account or service - Other bank product/service | 12 |
| Payday loan, title loan, or personal loan - Installment loan | 11 |
| Debt collection - Medical debt | 11 |
| Credit card or prepaid card - General-purpose credit card or charge card | 10 |
| Debt collection - Credit card | 9 |
| Debt collection - Credit card debt | 8 |
| Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report | 7 |
| Other financial service - Debt settlement | 7 |
| Mortgage - Other mortgage | 6 |
Latest Complaints
2019-12-15
Anaheim, CA
Dealing with your lender or servicer
Student loan: Private student loan
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-12
Milwaukee, WI
Struggling to repay your loan
Student loan: Federal student loan servicing
Can't get other flexible options for repaying your loan
Company Response: Closed with explanation
2019-12-12
New Orleans, LA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Keep getting calls about your loan
Company Response: Closed with explanation
2019-12-12
Phila, PA
Struggling to repay your loan
Student loan: Federal student loan servicing
Problem lowering your monthly payments
Company Response: Closed with explanation
2019-12-12
CA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-12-11
Saint Clair, MO
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-12-11
Woodland, WA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-11
GA
Dealing with your lender or servicer
Student loan: Private student loan
Keep getting calls about your loan
Company Response: Closed with explanation
2019-12-11
Greenville, AL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: Closed with explanation
2019-12-11
Kissimmee, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-12-11
Warrenton, VA
Dealing with your lender or servicer
Student loan: Private student loan
Received bad information about your loan
Company Response: Closed with explanation
2019-12-10
GA
Struggling to repay your loan
Student loan: Private student loan
Can't get other flexible options for repaying your loan
Company Response: Closed with explanation
2019-12-10
Cheverly, MD
False statements or representation
Debt collection: Federal student loan debt
Attempted to collect wrong amount
Company Response: Closed with explanation
2019-12-10
Ft Myers, FL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-09
Neotsu, OR
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Keep getting calls about your loan
Company Response: Closed with explanation
2019-12-08
Lynn, MA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-07
San Jose, CA
Attempts to collect debt not owed
Debt collection: Federal student loan debt
Debt is not yours
Company Response: Closed with explanation
2019-12-07
Blackbird, DE
Struggling to repay your loan
Student loan: Federal student loan servicing
Problem lowering your monthly payments
Company Response: Closed with explanation
2019-12-06
TX
Struggling to repay your loan
Student loan: Private student loan
Can't temporarily delay making payments
Company Response: Closed with explanation
2019-12-06
Smyrna, DE
Dealing with your lender or servicer
Student loan: Private student loan
Problem with customer service
Company Response: Closed with explanation
2019-12-06
Gloucester City, NJ
Dealing with your lender or servicer
Student loan: Private student loan
Don't agree with the fees charged
Company Response: Closed with explanation
2019-12-06
Alexandria, VA
Dealing with your lender or servicer
Student loan: Private student loan
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-05
Denver, CO
Incorrect information on your report
Student loan: Private student loan
Account status incorrect
Company Response: Closed with explanation
2019-12-05
Henderson, NV
Written notification about debt
Debt collection: Federal student loan debt
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-12-05
Ashville, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
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