TD BANK US HOLDING COMPANY

Consumer Complaints

There are over 10902 complaints on file for TD BANK US HOLDING COMPANY. Dated between 2019-12-04 and 2011-12-01.

Complaints by Product

Bank account or service - Checking account2445
Checking or savings account - Checking account1550
Credit card - 1302
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting774
Credit card or prepaid card - Store credit card560
Credit card or prepaid card - General-purpose credit card or charge card546
Bank account or service - Other bank product/service376
Consumer Loan - Vehicle loan308
Mortgage - Other mortgage264
Checking or savings account - Other banking product or service246
Mortgage - Home equity loan or line of credit240
Debt collection - Credit card debt203
Mortgage - Conventional fixed mortgage198
Vehicle loan or lease - Loan192
Debt collection - Credit card156
Bank account or service - Savings account148
Mortgage - Conventional home mortgage136
Mortgage - Home equity loan or line of credit (HELOC)92
Checking or savings account - Savings account91
Debt collection - I do not know82
Consumer Loan - Installment loan74
Money transfer, virtual currency, or money service - Domestic (US) money transfer65
Bank account or service - (CD) Certificate of deposit58
Debt collection - Other (i.e. phone, health club, etc.)55
Mortgage - Other type of mortgage47
Money transfer, virtual currency, or money service - International money transfer46
Debt collection - Other debt44
Payday loan, title loan, or personal loan - Personal line of credit44
Credit reporting - 41
Money transfer, virtual currency, or money service - Virtual currency41
Money transfer, virtual currency, or money service - Mobile or digital wallet41
Mortgage - Conventional adjustable mortgage (ARM)38
Debt collection - Auto35
Bank account or service - Cashing a check without an account33
Payday loan, title loan, or personal loan - Installment loan33
Debt collection - Auto debt30
Mortgage - FHA mortgage26
Consumer Loan - Personal line of credit24
Money transfers - International money transfer24
Consumer Loan - Vehicle lease24
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report19
Credit card or prepaid card - General-purpose prepaid card15
Checking or savings account - CD (Certificate of Deposit)15
Money transfers - Domestic (US) money transfer12
Prepaid card - Gift or merchant card11
Money transfer, virtual currency, or money service - Money order9
Mortgage - VA mortgage9
Other financial service - Check cashing8
Mortgage - Second mortgage7
Vehicle loan or lease - Lease6
Debt collection - Mortgage debt6

Latest Complaints

2019-12-03

ME

Advertising and marketing, including promotional offers

Credit card or prepaid card: Store credit card

Confusing or misleading advertising about the credit card
Company Response: Closed with explanation

Timely Response

2019-12-03

NY

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-12-02

Bronx, NY

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation

Timely Response

2019-12-02

Leeton, UT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-12-02

Lancaster, PA

Managing an account

Checking or savings account: Checking account

Banking errors
Company Response: Closed with explanation

Timely Response

2019-12-02

Island Trees, NY

Other features, terms, or problems

Credit card or prepaid card: Store credit card

Other problem
Company Response: Closed with explanation

Timely Response

2019-12-02

Wallington, NJ

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Unable to receive car title or other problem after the loan is paid off
Company Response: Closed with explanation

Timely Response

2019-12-02

Ft Belvoir, VA

Unexpected or other fees

Money transfer, virtual currency, or money service: Domestic (US) money transfer


Company Response: Closed with explanation

Timely Response

2019-12-02

Coral Springs, FL

Problem caused by your funds being low

Checking or savings account: Checking account

Bounced checks or returned payments
Company Response: Closed with explanation

Timely Response

2019-12-02

Bonaventure, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-12-02

CT

Problem with a purchase shown on your statement

Credit card or prepaid card: Store credit card

Card was charged for something you did not purchase with the card
Company Response: Closed with explanation

Timely Response

2019-12-02

Griffin, GA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2019-12-01

Hillsdale, NJ

Getting a line of credit

Payday loan, title loan, or personal loan: Personal line of credit


Company Response: Closed with explanation

Timely Response

2019-12-01

New Britain, CT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-11-30

Spring Hill, FL

Opening an account

Checking or savings account: Checking account

Didn't receive terms that were advertised
Company Response: Closed with non-monetary relief

Timely Response

2019-11-30

Manhattan, NY

Managing an account

Checking or savings account: Checking account

Problem accessing account
Company Response: Closed with explanation

Timely Response

2019-11-29

Phila, PA

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2019-11-28

Atl, GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-11-28

Arco, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-28

East Windsor, NJ

Incorrect information on your report

Mortgage: Other type of mortgage


Company Response: In progress

Timely Response

2019-11-27

Brooklyn, NY

Managing an account

Checking or savings account: Other banking product or service

Deposits and withdrawals
Company Response: Closed with monetary relief

Timely Response

2019-11-27

Topsfield, MA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-11-26

PA

Fees or interest

Credit card or prepaid card: General-purpose credit card or charge card

Problem with fees
Company Response: Closed with monetary relief

Timely Response

2019-11-26

Oxford, GA

Incorrect information on your report

Credit card or prepaid card: Store credit card

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-11-26

PA

Closing an account

Checking or savings account: Checking account

Can't close your account
Company Response: Closed with non-monetary relief

Timely Response


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