DISCOVER BANK

Consumer Complaints

There are over 11723 complaints on file for DISCOVER BANK. Dated between 2019-12-12 and 2011-12-01.

Complaints by Product

Credit card - 4264
Credit card or prepaid card - General-purpose credit card or charge card2653
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting1058
Student loan - Non-federal student loan792
Debt collection - Credit card debt565
Debt collection - Credit card541
Student loan - Private student loan391
Bank account or service - Checking account175
Checking or savings account - Checking account115
Bank account or service - (CD) Certificate of deposit111
Bank account or service - Savings account104
Consumer Loan - Installment loan102
Checking or savings account - Savings account97
Bank account or service - Other bank product/service96
Debt collection - I do not know83
Credit reporting - 69
Checking or savings account - Other banking product or service42
Checking or savings account - CD (Certificate of Deposit)41
Debt collection - Other debt39
Payday loan, title loan, or personal loan - Personal line of credit34
Payday loan, title loan, or personal loan - Installment loan31
Debt collection - Other (i.e. phone, health club, etc.)31
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report30
Mortgage - Home equity loan or line of credit (HELOC)28
Mortgage - Conventional fixed mortgage28
Consumer Loan - Personal line of credit19
Credit card or prepaid card - General-purpose prepaid card18
Debt collection - Non-federal student loan17
Mortgage - Other mortgage14
Student loan - Federal student loan servicing14
Mortgage - Home equity loan or line of credit14
Debt collection - Private student loan debt12
Money transfer, virtual currency, or money service - Domestic (US) money transfer11
Credit card or prepaid card - Store credit card11
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services9
Mortgage - FHA mortgage8
Money transfers - Domestic (US) money transfer8
Mortgage - Other type of mortgage7

Latest Complaints

2019-12-12

River Forest, IL

Trouble during payment process

Mortgage: Home equity loan or line of credit (HELOC)


Company Response: In progress

Timely Response

2019-12-12

Barrington, CA

Closing an account

Checking or savings account: CD (Certificate of Deposit)

Company closed your account
Company Response: In progress

Timely Response

2019-12-12

FL

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Privacy issues
Company Response: In progress

Timely Response

2019-12-12

Plymouth, FL

Advertising and marketing, including promotional offers

Credit card or prepaid card: General-purpose credit card or charge card

Didn't receive advertised or promotional terms
Company Response: In progress

Timely Response

2019-12-12

Sebring, FL

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company won't increase or decrease your credit limit
Company Response: In progress

Timely Response

2019-12-11

Nappanee, IN

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: In progress

Timely Response

2019-12-11

MO

Dealing with your lender or servicer

Student loan: Private student loan

Trouble with how payments are being handled
Company Response: In progress

Timely Response

2019-12-11

MD

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Company Response: In progress

Timely Response

2019-12-11

Milwaukee, WI

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Can't use card to make purchases
Company Response: In progress

Timely Response

2019-12-10

Bueche, LA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Company Response: In progress

Timely Response

2019-12-10

N San Juan, CA

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Company Response: In progress

Timely Response

2019-12-10

Los Indios, TX

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Can't use card to make purchases
Company Response: In progress

Timely Response

2019-12-10

Jupiter, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress

Timely Response

2019-12-10

Tarzana, CA

Advertising and marketing, including promotional offers

Credit card or prepaid card: General-purpose credit card or charge card

Didn't receive advertised or promotional terms
Company Response: In progress

Timely Response

2019-12-10

Los Indios, TX

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Can't use card to make purchases
Company Response: In progress

Timely Response

2019-12-10

Key Biscayne, FL

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-12-10

Bronx, NY

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-12-10

Fresno, CA

Incorrect information on your report

Credit card or prepaid card: General-purpose credit card or charge card

Information belongs to someone else
Company Response: In progress

Timely Response

2019-12-10

Natrona Hts, PA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-12-09

Katonah, NY

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: Closed with explanation

Timely Response

2019-12-09

GA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-12-09

Madison Square Sta, NY

Struggling to repay your loan

Student loan: Private student loan

Can't temporarily delay making payments
Company Response: In progress

Timely Response

2019-12-09

Pryse, KY

Written notification about debt

Debt collection: Credit card debt

Notification didn't disclose it was an attempt to collect a debt
Company Response: In progress

Timely Response

2019-12-09

KS

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you in a state where you do not live or did not sign for the debt
Company Response: In progress

Timely Response

2019-12-09

Pryse, KY

Written notification about debt

Debt collection: Credit card debt

Notification didn't disclose it was an attempt to collect a debt
Company Response: In progress

Timely Response


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