There are over 4264 complaints on file for REGIONS FINANCIAL CORPORATION. Dated between 2019-11-29 and 2011-12-02.
Bank account or service - Checking account | 1500 |
Checking or savings account - Checking account | 733 |
Bank account or service - Other bank product/service | 243 |
Mortgage - Other mortgage | 223 |
Credit card - | 195 |
Credit card or prepaid card - General-purpose credit card or charge card | 125 |
Mortgage - Home equity loan or line of credit | 123 |
Checking or savings account - Other banking product or service | 114 |
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 111 |
Mortgage - Conventional fixed mortgage | 107 |
Mortgage - Conventional home mortgage | 66 |
Mortgage - FHA mortgage | 65 |
Consumer Loan - Vehicle loan | 54 |
Bank account or service - Savings account | 53 |
Bank account or service - (CD) Certificate of deposit | 52 |
Mortgage - Home equity loan or line of credit (HELOC) | 46 |
Consumer Loan - Installment loan | 32 |
Consumer Loan - Personal line of credit | 31 |
Mortgage - Other type of mortgage | 31 |
Payday loan, title loan, or personal loan - Personal line of credit | 27 |
Checking or savings account - Savings account | 26 |
Vehicle loan or lease - Loan | 25 |
Credit card or prepaid card - Payroll card | 23 |
Bank account or service - Cashing a check without an account | 18 |
Credit card or prepaid card - Store credit card | 17 |
Mortgage - Conventional adjustable mortgage (ARM) | 15 |
Debt collection - Other (i.e. phone, health club, etc.) | 15 |
Payday loan, title loan, or personal loan - Installment loan | 13 |
Money transfer, virtual currency, or money service - Domestic (US) money transfer | 13 |
Debt collection - Other debt | 12 |
Debt collection - Credit card debt | 12 |
Checking or savings account - CD (Certificate of Deposit) | 12 |
Debt collection - Credit card | 10 |
Credit card or prepaid card - General-purpose prepaid card | 9 |
Debt collection - I do not know | 9 |
Mortgage - Second mortgage | 8 |
Mortgage - VA mortgage | 8 |
Money transfers - Domestic (US) money transfer | 8 |
Debt collection - Mortgage | 7 |
Credit reporting - | 6 |
2019-11-29
Bueche, LA
Deposits and withdrawals
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-11-27
NC
Complaint: XX/XX/2019 ; XXXX : didnt never deposit money in my account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-27
Arlington, TN
Their investigation did not fix an error on your report
Company Response: In progress
2019-11-26
Emerson, GA
Deposits and withdrawals
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-26
Chef Menteur, LA
Deposits and withdrawals
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-26
Cane Creek, AR
Overdrafts and overdraft fees
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-26
AL
Complaint: Fraudulent charges at Regions bank reported immediately and card closed down and ask to have debit transactions stopped but institution says they could not and sent money anyway.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-26
Daytona Beach, FL
Company Response: In progress
2019-11-25
Lithonia, GA
Problem using a debit or ATM card
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-24
Maxwell Afb, AL
Banking errors
Complaint: Regions bank of Alabama has charge my account several false overdraft fees and will not reverse them. I have explained them how it is inaccurate and I have receipts to prove the fees are false, the agent did not care to listen. Some of the charges are noticeably false. Please help. After review I have found that this same bank was fined for similar reasons in the past.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-23
Hollywood, FL
Deposits and withdrawals
Company Response: In progress
2019-11-23
Dyersburg, TN
Transaction was not authorized
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-22
Nashville, TN
Deposits and withdrawals
Company Response: In progress
2019-11-22
Seale, AL
Banking errors
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-22
Shreveport, LA
Company Response: In progress
2019-11-22
Company closed your account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief
2019-11-22
Globe Village, MA
Problem accessing account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-20
Deposits and withdrawals
Company Response: In progress
2019-11-20
Hermitage, TN
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-20
Alabaster, AL
Cashing a check
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-20
Omaha, AR
Cashing a check
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-18
Shulerville, SC
Complaint: On XX/XX/XXXX I was behind on my mortgage payment by 3 payments. I sent Regions Mortgage a payment on the XXXX XXXX, XXXX to satisfy the payment for XXXX, XXXX payment. Regions sent this payment back to me and filed for foreclosure on my house on the XXXX of XXXX, XXXX. I have asked them and the lawyer why they would send the payment back to me if their filing for foreclosure was perfectly legal. Regions told me they could file foreclosure at any time once the payment was delinquent and that I missed XXXX, XXXX, XXXX, XXXX, & XXXX payments. I believe the state law is that the loan has to be 120 days delinquent to file foreclosure. At the time they filed, if they would have kept my XXXX payment it would have been 91 days delinquent. Since then they have demanded that I pay the amount in full to bring the mortgage current. This includes {$3000.00} in added loan fees plus {$3000.00} more in lawyer and court costs, or I can fill out a loan modification. I believe the PMI was supposed to come off the loan it and it is a low interest rate loan at that. The property is valued at {$200000.00} and I owe a little over {$110000.00} on it. I sent Regions a check for {$1200.00} on XXXX XXXX, XXXX & XXXX XXXX, XXXX, {$2000.00} on XXXX XXXX, XXXX, {$2500.00} on XXXX XXXX, XXXX and {$9000.00} on XX/XX/XXXX and all have been returned to me. I'm not sure what they are telling the court here if anything. I had to borrow money from my father to get {$9000.00} to send them. Also, in XXXX Regions did offer me a loan modification of paying {$770.00} for XXXX, XXXX and XXXX. I paid them {$1300.00} in XXXX and {$1200.00} in XXXX. I paid them more than what they were asking for in that timeframe. I set my XXXX payment up a week early to go and I believe that is when they decided to file for foreclosure on the property. In the last year this is the first time that I have ever been late on mortgage payments. I have had the loan since XXXX and it's a 20-year mortgage. I have let Regions know all along what was happening, so they were aware and I was trying to get back to where I could get caught up on the payments and make them and I was in the position in XXXX to do this. I would like someone to review the loan and how they have kept the payment higher than necessary this past year. I have had the loan since XXXX and it's a 20 year mortgage. I have let Regions know all along what was happening so they were aware and I was trying to get back to where I could get caught up on the payments and make them. I have internal correspondence between me and the Regions Mortgage representative also. If you need to view these messages let me know and I will try to download or paste them into a document for you. I did have trouble with my vehicles and couldn't make it out the courthouse within the 30days after they filed foreclosure, but I did rent a vehicle to drive over there and filed a motion to stop the sale of the home but I haven't heard back from the court on the date for my hearing. I believe the court wants me to file bankruptcy since I do have money invested in the home and have outstanding debt that I need to get caught up on but if the PMI were to come off the loan I could start paying these other entities again or if they put it back to where it needs to be I could get caught up too. No matter what I it seems like they keep causing me other issues so I have to fix it their way. I know its not all the bank but I feel like they are helping cause these issues.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-18
Bremen, GA
Problem using a debit or ATM card
Complaint: Regions Bank is refusing to refund fraudulent debit card charge. On XX/XX/XXXX my debit card ( along with several other credit cards ) were stolen. A transaction was made almost immediately to the thief 's XXXX account ( XXXX ) for {$300.00}. I reported the card stolen within 2 hours ( honestly I think it was under an hour ) to Regions Bank. I reported it stolen that night over their XXXX number ( and to the local police department ) and then I went into a local branch and was told they couldn't do anything until the transaction was actually posted. Only THEN could a dispute be filed.
On XX/XX/XXXX they sent a letter to me telling me no credit to my account would be made for this fraudulent transaction. The stated reason was " Transaction verified with your card credentials. Transaction passed fraud analysis ''.
So as a matter of routine and apparent policy they do not limit user 's liabilities to {$50.00}, which is the law according to the Electronic Fund Transfer Act ( EFTA ) or Fair Credit Billing Act ( FCBA ). If I'm not understanding the law correctly, please let me know, but every source I've seen says I'm right.
It took me several days to get a live person to speak with at Regions ( knowing the local branch wouldn't be of any help, it's out of their hands according to the person I spoke with ). When I did finally speak with someone they told me nothing could be done.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-11-18
Tampa, FL
Sent card you never applied for
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-17
Key Biscayne, FL
Account information incorrect
Company Response: In progress